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JP Vuokraus Oy – Terms & Conditions
Renter’s Contact Information
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JP Vuokraus Oy
Petäjävedentie 44, 97130 Rovaniemi, Finland
info@jpvuokraus.fi
Tel. +358 44 060 951
Business ID: 3471722-9

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1. Rental Vehicles & Insurance

  • All rental vehicles are registered and insured for rental use without a driver.

  • Insurance includes full coverage, animal collision, fire, and theft protection.

  • Standard deductible is €1500 per incident.

  • Deductible can be reduced by 50% (to €750) with an extra charge of €25/day.

  • A refundable deposit of €300 is collected at the beginning of the rental.

2. Drivers

  • The driver’s license of the main driver (and any additional drivers) will be photographed according to insurance requirements.

  • Additional driver fee: €5/day.

  • All drivers must be listed in the rental agreement.

  • Drivers must hold a valid license with at least 1 year of driving experience.

3. Seasonal Pricing

  • During high seasons (holiday weeks, Christmas, New Year, Easter, Midsummer, etc.), pricing may vary.

  • Prices and availability must always be confirmed in advance via electronic form.

4. Vehicle Delivery & Inspection

  • Vehicles are delivered roadworthy and in compliance with Finnish law at the agreed time and location.

  • The renter must check the vehicle at handover and immediately report any visible damage or defects.

5. Renter’s Responsibilities

The renter agrees to use the vehicle carefully and responsibly:

  • Monitor vehicle condition (oil, fluids, tire pressure).

  • Always lock the car when parked.

  • Vehicle may not be handed over to another driver unless specified in the agreement.

  • Prohibited uses:

    • illegal activities

    • towing, competitions, driving lessons

    • driving on ice outside official marked ice roads

    • crossing the Finnish border without written permission

  • Smoking and transporting pets in the vehicle is prohibited.

6. Renter’s Liabilities & Extra Charges

The renter is responsible for:

  • Parking and traffic fines, tolls, congestion charges.

  • Refueling with the correct fuel (wrong fuel damages are fully renter’s responsibility).

  • Returning the car with a full tank (otherwise €30 refueling fee + fuel).

  • Cleaning costs for unusual soiling.

The renter has full liability (beyond deductible) if damages result from:

  • cold starting in temperatures below –10 °C without preheating (Webasto/block heater)

  • using wrong fuel

  • overloading the vehicle

  • driving with over/under-inflated tires

  • lost keys

  • smoking or carrying pets inside the car

  • snow damage when warning signs are present

  • driving in too narrow or unsuitable areas

  • driving on poor roads, ski tracks or off-road

7. Damage & Malfunctions

  • All damage or malfunctions must be reported immediately to the rental company.

  • Traffic accidents, crimes, or personal/animal injuries must also be reported to the police.

  • A written damage report is always required.

  • If the renter arranges repairs independently without approval, costs remain their responsibility.

  • For rental company–related faults, the renter may have repairs done up to €75 (receipt required).

8. Technical Faults & Replacement Vehicle

  • If the vehicle breaks down due to reasons beyond the renter’s control, JP Vuokraus Oy will recover the vehicle free of charge from the location where the fault occurred.

  • If the fault or damage results from the renter’s actions, negligence, or breach of contract, the renter is fully liable for all related costs.

  • A replacement vehicle will be provided when reasonably available, typically within 1–3 working days.

  • If a replacement vehicle cannot be supplied, the renter is entitled only to a refund equivalent to the rental days during which the vehicle is mutually agreed to be out of service. For long-term rentals, the refund is calculated based on the actual number of out-of-service days.

  • JP Vuokraus Oy shall not be held liable for any indirect or consequential losses, including but not limited to travel delays, loss of business, customer refunds, fuel expenses, accommodation costs, or other third-party charges.

  • The renter must be prepared to return to the agreed return location at their own expense if no replacement vehicle is available.

9. Payment & Reservation

  • Reservation is valid only after payment.

  • Accepted payment methods: invoice, e-invoice, email invoice, paper invoice, card payment, iZettle link, Klarna.

  • If the rental fee is not paid before vehicle handover, insurance is not valid.

10. Cancellation Policy

  • A minimum cancellation fee of €15 applies to all prepaid rentals.

  • Refunds:

    • 7+ days before → 100% refund

    • 3–7 days before → 90% refund

    • 2–3 days before → 80% refund

    • 0–1 days before → 70% refund

11. Vehicle Return

  • Vehicle must be returned with all equipment to the agreed place at the end of rental.

  • Rental ends when the car and keys are returned, or renter notifies the rental company of return to an approved location.

  • Unreturned vehicles may be reported to the police.

  • Late returns may incur full daily rental charges plus additional costs.

  • Vehicle must be returned with a full fuel tank unless otherwise agreed.

  • The rental company is not responsible for items left in the car.

12. Trailers

  • Towing a trailer (braked or unbraked) up to 750 kg → no extra charge.

  • Trailer over 750 kg → €25/day.

13. Disputes

  • Disputes are settled primarily through negotiation.

  • If taken to court, jurisdiction lies with the district court of the rental company’s domicile, or in consumer cases, with the appropriate local court.

14. Final Clause

The rental company reserves the right to make changes.

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