JP Vuokraus Oy – Terms and Conditions
Rental Company Information
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JP Vuokraus Oy
Petäjävedentie 44, 97130 Rovaniemi, Finland
info@jpvuokraus.fi
Tel. +358 44 060 951
Business ID: 3471722-9
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1. Rental Vehicle and Insurance
All rental vehicles are registered and insured for rental use without a driver.
The vehicles are covered by comprehensive insurance, including collision coverage (including animal collisions), fire insurance, and theft insurance.
In the event of damage, the standard deductible is €1,500 per incident.
The deductible can be reduced by 50% (to €750) for an additional fee of €25 per day.
A security deposit of €300 is collected at the start of the rental and will be taken into account upon return of the vehicle.
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2. Drivers
The driver’s license of the main driver and any additional drivers will be photographed in accordance with insurance company requirements.
The additional driver fee is €5 per day.
All drivers must be listed in the rental agreement.
The driver must hold a valid driving license and have at least one (1) year of driving experience.
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3. Seasonal Pricing
During peak seasons (holiday weeks, Christmas, New Year, Easter, Midsummer), prices may vary due to dynamic pricing.
The price and rental period are always confirmed in advance via an electronic form.
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4. Vehicle Handover and Return Inspection
The vehicle is handed over in roadworthy condition and in compliance with applicable laws at the agreed time and location.
The renter must inspect the vehicle at handover and report any visible damage without delay.
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5. Renter’s Obligations
The renter agrees to use the vehicle carefully and to comply with the following obligations:
– monitor the condition of the vehicle (oil, fluids, tire pressure)
– always lock the vehicle when parked
– hand over the vehicle only to drivers listed in the rental agreement
The vehicle may not be used for:
– illegal purposes
– towing, competitions, or driving instruction
– driving on ice outside officially designated ice roads
– driving outside Finland without a separate agreement
Smoking and transporting animals in the vehicle are prohibited unless otherwise agreed in writing.
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6. Renter’s Responsibilities and Additional Charges
The renter is responsible for careful use of the vehicle and for all costs and damages resulting from vehicle use, failure to follow instructions, or driving errors during the rental period.
General Responsibilities
The renter is responsible for, among other things:
– parking and traffic fines, tolls, and other official charges
– refueling the vehicle and using the correct fuel
– damages caused by the use of incorrect fuel
– returning the vehicle with a full fuel tank (otherwise a €30 refueling fee plus fuel costs will be charged)
– cleaning costs resulting from abnormal or excessive soiling
Engine Preheating and Winter Use
Our vehicles are operated in demanding winter conditions in Lapland.
Engine preheating is an essential part of careful vehicle use in freezing temperatures.
Instructions regarding engine preheating and winter operation are provided in a separate Winter Use Instructions document, which forms an integral part of the rental.
The Winter Use Instructions are available:
– on the rental company’s website at
https://www.jpvuokraus.fi/en/talvikauttoohje
– mentioned on the rental invoice
– delivered with the vehicle or provided electronically for the duration of use
The renter is responsible for following the given instructions regardless of whether the Winter Use Instructions have been read separately.
Starting the engine in freezing temperatures without the required preheating, or contrary to the instructions, is considered negligent use.
Any resulting damage is not covered by the vehicle’s insurance.
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Driving Errors, Leaving the Road, and Towing
As a general rule, costs resulting from driving errors are the responsibility of the renter.
A driving error refers to a situation where control of the vehicle is lost while driving and the vehicle leaves the road or becomes stuck, for example in snow.
If the vehicle leaves the road or becomes stuck due to a driving error without damage to the vehicle, the situation is not considered an insurance event.
In such cases, the renter is responsible for the costs of returning the vehicle to the road, including:
– towing or pulling the vehicle back onto the road
– snow plowing or other assistance ordered on site
– recovery and extraction services
After the vehicle has been returned to the road, its roadworthiness is assessed.
– If the vehicle can continue driving normally, the renter is responsible for towing costs and the journey continues.
– If the vehicle is not roadworthy or requires repairs or a replacement vehicle, the situation is handled as damage or a technical fault in accordance with insurance terms.
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Use of Insurance
The vehicle’s insurance is applied in situations where:
– the vehicle has suffered damage as a result of a driving error
– the vehicle is not roadworthy
– continuation of the journey requires repair or a replacement vehicle
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Areas Unsuitable for Vehicle Use
Driving in areas unsuitable for vehicle traffic is considered negligent use.
Such areas include, but are not limited to:
– cross-country ski tracks
– snowmobile trails
– terrain and other areas not intended for vehicle traffic
All costs resulting from such situations are the responsibility of the renter and are not covered by the vehicle’s insurance.
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Other Situations of Full Liability
Full liability also applies to damages and costs resulting from, for example:
– overloading the vehicle
– driving with under-inflated or over-inflated tires
– loss of vehicle keys
– smoking or transporting animals contrary to instructions
– snow damage despite warning signs
– driving in confined spaces or on roads in poor condition
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7. Damage and Malfunctions
Any faults or damages must be reported to the rental company without delay.
Traffic accidents, crimes, and personal injuries must also be reported to the police.
A damage report must always be completed.
If the renter arranges repairs without the rental company’s approval, the costs remain the renter’s responsibility.
For faults attributable to the rental company, the renter may arrange repairs up to €75 (receipt required).
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8. Technical Faults and Replacement Vehicle
If the vehicle breaks down due to reasons beyond the renter’s control, JP Vuokraus Oy will recover the vehicle free of charge to the departure location.
If the fault results from the renter’s actions or breach of contract, the renter is responsible for all related costs.
A replacement vehicle will be provided when possible, typically within 0–3 days.
JP Vuokraus Oy is not liable for indirect or consequential damages.
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9. Payment and Reservation
A reservation is valid only once payment has been made.
If payment has not been completed before vehicle handover, insurance coverage is not valid.
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10. Cancellation Policy
A minimum cancellation fee of €15 applies.
Refunds:
– 7 days before → 100%
– 3–7 days before → 90%
– 2–3 days before → 80%
– 0–1 day before → 70%
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11. Vehicle Return
The vehicle must be returned to the agreed location with all equipment.
The rental period ends when the vehicle and keys have been returned or return has been reported.
Late returns may be charged a full day’s rental plus additional costs.
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12. Trailers
Trailer up to 750 kg → no additional charge
Trailer over 750 kg → €25 per day
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13. Disputes
Disputes shall primarily be resolved through negotiation.
If unresolved, disputes shall be settled by the district court of the rental company’s domicile.
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14. Final Clause
JP Vuokraus Oy reserves the right to make changes.